Genesis Asset Finance Ltd today announced that it is proud to have signed up to the SME Finance Charter, a voluntary agreement that shows how UK lenders plan to support their business customers. Our pledges are below:
1. We’re open for business and ready to lend.
We’ve been lending for nearly 20 years and have provided in excess of £10m to support the UK’s small businesses in that time. Because we’re independent we can provide finance to businesses that other lenders can’t or won’t, and we’re committed to continue going the extra mile to support under-served small businesses.
2. We’ll help you prepare for Brexit and beyond.
Our aim is to help small businesses in all circumstances. Whether it’s providing finance to invest in critical business assets to meet changing demands, or unlocking cash tied up in existing equipment we will continue to support the UK’s small businesses whatever Brexit brings.
3. We’ll support your application and signpost other options if needed.
We work very closely with our customers, always meeting them face to face and striving to find a solution to their issues. If we cannot provide finance to a customer directly ourselves, we will either refer them back to their introducing broker or we can introduce them to a number of funding partners we work closely with.
4. We’ll treat you fairly at all times.
Genesis puts relationships with our customers at the heart of everything we do, going the extra mile to ensure that the service they receive from us is second to none. We’ll always provide customers with clear details of any facilities we’re offering, meet with them to discuss any questions they may have, and we will continue to ensure that our practices and processes are aligned with the principles of treating customers fairly.
5. We’ll work with the government-owned British Business Bank to support SMEs.
As an accredited delivery partner for the British Business Bank Enterprise Finance Guarantee Programme we will continue to work with the British Business Bank to support SMEs by delivering the finance they need.
“Andrew Frost, Director of Genesis Asset Finance Ltd, commented:
“We’re proud to support the SME Finance Charter. Making sure entrepreneurs, family firms and small businesses across the country have access to the finance they need to grow and prosper is what we do every day. For too long small businesses have been underserved and unable to talk to the people at lenders who make decisions; at Genesis our customers can always talk to a decision maker and know that we’re committed to helping them succeed.”